Speak with the helpdesk
Contact us before or at admission. We’ll explain the process and help identify the documents needed.
Share your documents
Submit your policy details and identification so the hospital can prepare the pre-authorisation request.
Wait for review
Your insurer or TPA decides eligibility and approved coverage. Our team can help with follow-up.
Bring these documents
What to have ready
- Health insurance card or policy details
- Government-issued photo identification
- Doctor’s advice, previous reports and prescriptions
- Any pre-authorisation forms requested by your insurer or TPA
Additional documents may be requested depending on your case.
We’re here to help
Insurance helpdesk
For process questions, call the hospital team before your visit or ask for the insurance helpdesk at the admissions desk.
+91 141 274 5800
insurance@neelvarnahospital.in
Daily, 8:00 am–8:00 pm
Cashless treatment is not guaranteed. Final approval, limits, exclusions and payment responsibility are determined by your insurer or TPA. Emergency care should never be delayed while arranging insurance paperwork.